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Make a person Inactive when they no longer have a relationship to your company (for example, a Client will no longer receive services, or a Caregiver quits or is terminated).

 

Note
It is highly recommended that as a best practice, you never edit or delete an existing status of a person or organization unless it was entered in error. Add a new status when the relationship changes with your office in order to maintain a clear history of progression and ensure data integrity of your records. Always add a new status when possible, unless directed by support staff in specific scenarios.

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