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  • The schedule must not be the caregiver's first schedule of the day
  • The schedule must have actual hours entered
  • The length of time between the end time of the first schedule and start time of the second schedule must be less than the setting for "Max minutes between visits to pay travel time" in the Agency Office Module, Schedule Settings tool.
  • Either the caregiver or payer (or both) must have the Pay/Bill Mileage option checked on their Payroll or Billing options.
  • Schedules with an "Unavailable" Call Type/Service will not receive mileage or factor in to mileage calculations.

To Calculate Mileage:

  • Open the Schedule Review Module and select the Actual Hours or Finalize tab. 
  • The Start and End Dates must reflect the correct date range for the schedules for which you wish to view/calculate mileage. 
  • Verify that any filtering options that are applied are appropriate. (To view all schedules for the specified date range, do not apply any filters.) 
  • Click the View Data tool in the grid toolbar to load the grid for the specified criteria. 
  • Ensure that all of the schedules for which you want to Calculate Mileage have a checkmark in the checkbox column. 
  • Click on the Calculate Mileage tool in the quick access tools in the title bar above the File Menuunder the Expenses drop down menu on the ribbon.

THEN. . .

Confirm that you want to calculate mileage on the selected schedules. A message will popup when complete. To view the calculated mileage in the Mileage column in the Main Display grid, you may need to click the View Data button in the toolbar to refresh the information in the grid.

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