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  • QuickBooks Online Interface (for Billing Only)
  • New type of cloud user login (“Identity”) to provide one login for desktop, web portal and mobile apps (setup via the old Mobile Security screen)
  • Saved Reports – new ability to archive copies of a printed report for a person in the database. Save copies to show history.
  • Ability to apply Breaks to Schedules to capture un-paid break time on Schedules
    • Break time will reduce Billing and Payroll hours by the corresponding amount
    • Configure different Break types to Auto-Apply to Schedules (for Billing and/or Payroll)
    • Breaks are also supported by the newest versions of the Mobile apps
    Grid reports:
    • Added Preferred Gender column to the All Authorizations screen report.
  • Double clicking on a Daily Overtime warning to get more information would also include hours for the next day if the current schedule ended exactly at midnight.
  • Fixed a case where the Date Range filter could disappear from the reporting modules if you closed the module and re-opened it.
  • Generating a report on a single authorization wasn’t displaying the client’s date of birth/age at the top of the report.
  • Generating a report from the list of a person’s relationships wasn’t displaying the correct information if the oldest existing relationship was added from another person’s perspective.
  • Tasks and Appointments were being shown in red on Big Picture report as if they were missing a caregiver. 
  • Changing the Authorization on a schedule wasn’t immediately updating the Duties to Perform in real time while editing.
  • Fixed an issue with funny characters appearing at the end of a long call type on an emailed calendar in Web Page format.
  • The total hours in the top of day heading on the calendar wasn’t correct when a schedule entirely spanned a full day.
  • Fixed a few context menu options that weren’t working when the calendar was in the detailed “classic” style.
  • Fixed an issue where turning a Caregiver Application into a Potential caregiver was duplicating the link for an already existing person.
  • Fixed an issue with using the Advanced Filter on a column that had been added to a grid using the Additional Columns advanced feature.
  • Added a five second lockout on the “Send” button when sending emails, so double-clicking the button doesn’t send multiple copies of the email. 
  • Fixed a display issue of Unavailable time on the Big Picture Report where a Day-Specific availability record  marked as not a “work day” was showing the wrong hours.
  • Hour Code not being selected properly when choosing the client in a new schedule and it auto-selects their only authorization, which is not set to “Both Billing and Payroll”.
  • HomeCare Pulse exports now only include the first phone number on a person’s profile (including responsible party) in the export instead of exporting multiple numbers with a semi-colon separator.

Enhancements

  • “No Caregiver” Calendar available from Main Module.
  • Reorganized Reporting Modules
  • All person and organization type modules (Client/Caregiver/Office Staff/etc.) consolidated into one “Relationship Management” Module with tabs for each type of person.
  • Sessions for “Admin” and “User” profiles now restricted to expiring after 30 minutes.
  • New tools in Telephony Records/E-TimeCards to easily fix missing start or end times from the estimated schedule.
  • New context menu tool in Calendars to show the estimated open E-TimeCard for a schedule (before it’s actually completed and attached to the schedule).
  • Finalize
    • Automatically calculate credited pay hours (i.e. sick time)
    • Feature to Maximize authorized hours for under-billed schedules in finalize
    • Performance improvements for validating payers/caregivers with missing or zero bill/pay rates.
  • Security
    • New specific security (“Setup – Usernames”) for Usernames (on Users and Passwords and Mobile Security)
    • New specific security (“Caregiver – Schedule Length”) for preferred Schedule Length (Caregivers)
    • Applied missing security (“Common Tools - Email”) on emailing tools on calendars
  • Grid reports:
    • Added Preferred Gender column to the All Authorizations screen report.
    • Added Rank to Events screen reports (Documented Events, Tasks and Appointments)
    • Added new Previously Visited Client/Caregiver screen reports.
    • Better information and additional columns in the Recurring Events screen report.
    • Added Actual Hours and Scheduled Hours columns to Summary of Scheduled Hours screen report.
    • Note added to Required Dates and Required Dates Detail flex grids
    • New grid to report on Caregiver’s hours by Call Type
    • New Client & Caregiver Lead Funnel grids to follow progression from Client Inquiry/Caregiver Application through Active.
  • New tool in Mass Update Module to remove Event Reminders.
  • Better error reporting on QuickBooks exports.
  • “Big Picture” report now shows schedules from all offices where a given person is attached to multiple offices in the same database.
  • Schedule Instructions field for Caregiver instructions on Schedules (will be visible on printed calendars and in Mobile Apps)
  • Export grid or pivot grid to Excel now has two different options: Default (Simple) and Data-Aware
  • Tree View (people list) updates and improvements:
    • Significant performance improvements across the board and additional improvements to specific scenarios
    • “By Batch” scenarios in Billing Module – Export and Invoices tab and Payroll Module – Export and Pay Stubs tab show only the Payers or Caregivers with records in the selected batch
    • Filtering by Manager no longer returns people where that manager relationship is no longer active.
    • Group by Manager also no longer shows people under a particular Manager where that manager relationship is no longer active.
    • Changing the grouping options for the tree view now shows people or organizations without the thing you’re grouping on under a “(No Group)” node. Previously, these people would not have been shown. (For example, group by Classification when nobody has Classifications, and the results would be empty even with no other filtering.)
  • Background improvements to how large processes such as Finalizing or Calculating Billing and Payroll are handled.
  • Print envelopes or mailing labels directly from profile/secondary address edit screens or from the Invoices screen in Billing. Printing from Invoices will use any Send-To or Mailing Overrides in use on the selected Invoice(s).
  • Telephony
    • Client having the same phone number on their profile twice was causing “Multi-Phone” errors even if no one else had that number.
    • Performance enhancements.

...

  • Double clicking on a Daily Overtime warning to get more information would also include hours for the next day if the current schedule ended exactly at midnight.
  • Fixed a case where the Date Range filter could disappear from the reporting modules if you closed the module and re-opened it.
  • Generating a report on a single authorization wasn’t displaying the client’s date of birth/age at the top of the report.
  • Generating a report from the list of a person’s relationships wasn’t displaying the correct information if the oldest existing relationship was added from another person’s perspective.
  • Tasks and Appointments were being shown in red on Big Picture report as if they were missing a caregiver. 
  • Changing the Authorization on a schedule wasn’t immediately updating the Duties to Perform in real time while editing.
  • Fixed an issue with funny characters appearing at the end of a long call type on an emailed calendar in Web Page format.
  • The total hours in the top of day heading on the calendar wasn’t correct when a schedule entirely spanned a full day.
  • Fixed a few context menu options that weren’t working when the calendar was in the detailed “classic” style.
  • Fixed an issue where turning a Caregiver Application into a Potential caregiver was duplicating the link for an already existing person.
  • Fixed an issue with using the Advanced Filter on a column that had been added to a grid using the Additional Columns advanced feature.
  • Added a five second lockout on the “Send” button when sending emails, so double-clicking the button doesn’t send multiple copies of the email. 
  • Fixed a display issue of Unavailable time on the Big Picture Report where a Day-Specific availability record  marked as not a “work day” was showing the wrong hours.
  • Hour Code not being selected properly when choosing the client in a new schedule and it auto-selects their only authorization, which is not set to “Both Billing and Payroll”.
  • HomeCare Pulse exports now only include the first phone number on a person’s profile (including responsible party) in the export instead of exporting multiple numbers with a semi-colon separator.