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- QuickBooks Online Interface (for Billing Only)
- New type of cloud user login (“Identity”) to provide one login for desktop, web portal and mobile apps (setup via the old Mobile Security screen)
- Saved Reports – new ability to archive copies of a printed report for a person in the database. Save copies to show history.
- Ability to apply Breaks to Schedules to capture un-paid break time on Schedules
- Break time will reduce Billing and Payroll hours by the corresponding amount
- Configure different Break types to Auto-Apply to Schedules (for Billing and/or Payroll)
- Breaks are also supported by the newest versions of the Mobile apps
- Added Preferred Gender column to the All Authorizations screen report.
- Double clicking on a Daily Overtime warning to get more information would also include hours for the next day if the current schedule ended exactly at midnight.
- Fixed a case where the Date Range filter could disappear from the reporting modules if you closed the module and re-opened it.
- Generating a report on a single authorization wasn’t displaying the client’s date of birth/age at the top of the report.
- Generating a report from the list of a person’s relationships wasn’t displaying the correct information if the oldest existing relationship was added from another person’s perspective.
- Tasks and Appointments were being shown in red on Big Picture report as if they were missing a caregiver.
- Changing the Authorization on a schedule wasn’t immediately updating the Duties to Perform in real time while editing.
- Fixed an issue with funny characters appearing at the end of a long call type on an emailed calendar in Web Page format.
- The total hours in the top of day heading on the calendar wasn’t correct when a schedule entirely spanned a full day.
- Fixed a few context menu options that weren’t working when the calendar was in the detailed “classic” style.
- Fixed an issue where turning a Caregiver Application into a Potential caregiver was duplicating the link for an already existing person.
- Fixed an issue with using the Advanced Filter on a column that had been added to a grid using the Additional Columns advanced feature.
- Added a five second lockout on the “Send” button when sending emails, so double-clicking the button doesn’t send multiple copies of the email.
- Fixed a display issue of Unavailable time on the Big Picture Report where a Day-Specific availability record marked as not a “work day” was showing the wrong hours.
- Hour Code not being selected properly when choosing the client in a new schedule and it auto-selects their only authorization, which is not set to “Both Billing and Payroll”.
- HomeCare Pulse exports now only include the first phone number on a person’s profile (including responsible party) in the export instead of exporting multiple numbers with a semi-colon separator.
Enhancements
- “No Caregiver” Calendar available from Main Module.
- Reorganized Reporting Modules
- All person and organization type modules (Client/Caregiver/Office Staff/etc.) consolidated into one “Relationship Management” Module with tabs for each type of person.
- Sessions for “Admin” and “User” profiles now restricted to expiring after 30 minutes.
- New tools in Telephony Records/E-TimeCards to easily fix missing start or end times from the estimated schedule.
- New context menu tool in Calendars to show the estimated open E-TimeCard for a schedule (before it’s actually completed and attached to the schedule).
- Finalize
- Automatically calculate credited pay hours (i.e. sick time)
- Feature to Maximize authorized hours for under-billed schedules in finalize
- Performance improvements for validating payers/caregivers with missing or zero bill/pay rates.
- Security
- New specific security (“Setup – Usernames”) for Usernames (on Users and Passwords and Mobile Security)
- New specific security (“Caregiver – Schedule Length”) for preferred Schedule Length (Caregivers)
- Applied missing security (“Common Tools - Email”) on emailing tools on calendars
- Grid reports:
- Added Preferred Gender column to the All Authorizations screen report.
- Added Rank to Events screen reports (Documented Events, Tasks and Appointments)
- Added new Previously Visited Client/Caregiver screen reports.
- Better information and additional columns in the Recurring Events screen report.
- Added Actual Hours and Scheduled Hours columns to Summary of Scheduled Hours screen report.
- Note added to Required Dates and Required Dates Detail flex grids
- New grid to report on Caregiver’s hours by Call Type
- New Client & Caregiver Lead Funnel grids to follow progression from Client Inquiry/Caregiver Application through Active.
- New tool in Mass Update Module to remove Event Reminders.
- Better error reporting on QuickBooks exports.
- “Big Picture” report now shows schedules from all offices where a given person is attached to multiple offices in the same database.
- Schedule Instructions field for Caregiver instructions on Schedules (will be visible on printed calendars and in Mobile Apps)
- Export grid or pivot grid to Excel now has two different options: Default (Simple) and Data-Aware
- Tree View (people list) updates and improvements:
- Significant performance improvements across the board and additional improvements to specific scenarios
- “By Batch” scenarios in Billing Module – Export and Invoices tab and Payroll Module – Export and Pay Stubs tab show only the Payers or Caregivers with records in the selected batch
- Filtering by Manager no longer returns people where that manager relationship is no longer active.
- Group by Manager also no longer shows people under a particular Manager where that manager relationship is no longer active.
- Changing the grouping options for the tree view now shows people or organizations without the thing you’re grouping on under a “(No Group)” node. Previously, these people would not have been shown. (For example, group by Classification when nobody has Classifications, and the results would be empty even with no other filtering.)
- Background improvements to how large processes such as Finalizing or Calculating Billing and Payroll are handled.
- Print envelopes or mailing labels directly from profile/secondary address edit screens or from the Invoices screen in Billing. Printing from Invoices will use any Send-To or Mailing Overrides in use on the selected Invoice(s).
- Telephony
- Client having the same phone number on their profile twice was causing “Multi-Phone” errors even if no one else had that number.
- Performance enhancements.
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- Double clicking on a Daily Overtime warning to get more information would also include hours for the next day if the current schedule ended exactly at midnight.
- Fixed a case where the Date Range filter could disappear from the reporting modules if you closed the module and re-opened it.
- Generating a report on a single authorization wasn’t displaying the client’s date of birth/age at the top of the report.
- Generating a report from the list of a person’s relationships wasn’t displaying the correct information if the oldest existing relationship was added from another person’s perspective.
- Tasks and Appointments were being shown in red on Big Picture report as if they were missing a caregiver.
- Changing the Authorization on a schedule wasn’t immediately updating the Duties to Perform in real time while editing.
- Fixed an issue with funny characters appearing at the end of a long call type on an emailed calendar in Web Page format.
- The total hours in the top of day heading on the calendar wasn’t correct when a schedule entirely spanned a full day.
- Fixed a few context menu options that weren’t working when the calendar was in the detailed “classic” style.
- Fixed an issue where turning a Caregiver Application into a Potential caregiver was duplicating the link for an already existing person.
- Fixed an issue with using the Advanced Filter on a column that had been added to a grid using the Additional Columns advanced feature.
- Added a five second lockout on the “Send” button when sending emails, so double-clicking the button doesn’t send multiple copies of the email.
- Fixed a display issue of Unavailable time on the Big Picture Report where a Day-Specific availability record marked as not a “work day” was showing the wrong hours.
- Hour Code not being selected properly when choosing the client in a new schedule and it auto-selects their only authorization, which is not set to “Both Billing and Payroll”.
- HomeCare Pulse exports now only include the first phone number on a person’s profile (including responsible party) in the export instead of exporting multiple numbers with a semi-colon separator.