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Overtime is calculated based on a full 7-day week, beginning on the day selected in the Start of Week field. (The Start of the Week is in the Agency Office Module, Home  With Support's Advice tab, under the Settings tool in Schedule Settings.)

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Overtime is paid if the same caregiver exceeds the overtime hours limit in a given 7-day payroll week. The overtime hours limit is the threshold for overtime. You will set this threshold in the Hours Before Overtime setting for Weekly overtime. This setting is in the Agency Office Module, Home  With Support's Advice tab, under the Settings tool in Payroll Settings. If this threshold value is set to 0, Weekly overtime is disabled.

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Overtime Rate Factor: The factor by which overtime payroll rates will be calculated. This setting is in the Agency Office Module, home  With Support's Advice tab, under the Settings tool in Payroll Settings

Overtime Average: Choose the method by which overtime will be calculated. This setting is in the Agency Office Module, Home  With Support's Advice tab, under the Settings tool in Payroll Settings.
      Weighted Average of the Week: Overtime rates for schedules are calculated based on the weighted average of all Hourly work for the payroll period (week) for the specific caregiver.  Holiday adjustments applied to schedules do not affect the weighted average. Only schedules with rate types that are eligible for overtime (i.e. Hourly and Live-In) may be considered in the weighted average. Flat-rate (i.e. Per Visit, Monthly, etc.) schedules do not influence the weighted average. To determine the overtime rate for the schedule, the calculated weighted average is multiplied by the overtime rate factor.
      Weighted Average of the Day: As above, but a weighted average of all records for a specific caregiver for the same calendar day.
      Overtime Rate Factor Only: Overtime rates for schedules are calculated based on the unadjusted payroll rate for the schedule multiplied by the overtime rate factor.

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Overtime is paid if the same caregiver exceeds the overtime hours limit in a given calendar day. The overtime hours limit is the threshold for overtime. You will set this threshold in the Hours Before Overtime setting for Daily overtime. This setting is in the Agency Office Module, Home  With Support's Advice tab, under the Settings tool in Payroll Settings. If this threshold value is set to 0, Daily overtime is disabled.

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This option is set at the Rate Type level. The master list of Rate Types is in the User Defined Information Module, under the Quick Access Menu,  With Support's Advice tab. To prevent hours that already have Daily overtime rates applied from being counted toward the Weekly overtime threshold, edit the Rate Type and check the box "Exclude Daily overtime from contributing to Weekly total". (NOTE: By default, this option defaults to exclude daily overtime hours from contributing to the weekly total.)

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The Weekly overtime hours limit for facilities is the threshold for overtime set in the Hours Before Overtime for Facility setting for Weekly overtime. This setting is in the Agency Office Module, Required  With Support's Advice tab, under the Settings tool in Payroll Settings. If this threshold value is set to 0, Weekly facility overtime is disabled.

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Facility overtime may also be applied to Daily overtime calculations, using the same rules as detailed above, but for a 24-hour calendar day. The Daily overtime hours limit for facilities is the threshold for overtime.  The threshold is set in the Hours Before Overtime for Facility setting for Daily overtime. This setting is in the Agency Office Module, Required  With Support's Advice tab, under the Settings tool in Payroll Settings. If this threshold value is set to 0, Daily facility overtime is disabled.

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To exclude a service from Overtime, edit the Service (Call Type) in the Services list in the Home tab Scheduling tab of the Agency Office Module. Under the "Exclude From" heading at top right, check the boxes to exclude from Weekly and Daily Overtime.