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- Open the Agency Office Module. (Top right corner of main module, go to setup and you will see Agency office there)
- Select your office in the Find Area at left, if your company has more than one office in the database.
- Select the Required With Support's Advice tab in the ribbon and click on the Usernames and Passwords the Users Security (Local Install Only) tool.
- Find the username(s) attached to the closed office staff person in the main display area.
- Edit the username by clicking the Edit tool in the toolbar at the top of the main display area.
- Change the value of the Expiry Date field to today.
- Save the record.
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