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| NOTE: When you select Calculate Travel Time, the system will attempt to automatically update the Distance and Travel information using HomeTrak's Trips directions service before it creates an expense item for Travel Time in the schedule, if this information has not already been validated. |
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| A caregiver visits a client, finishes the shift, than leaves. They do not go to another client. Some time later they go back to the same client and start a new shift. Since this new shift is for the same client, the software will not calculate travel time. You will need to identify these shifts manually, then add the correct travel time. |
For travel time to automatically calculate, Clients and Caregivers must be configured to bill or pay travel time and have travel time rates and a maximum minutes of travel specified in their Billing or Payroll Options.
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