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To disable alerts for a specific service (Call Type), edit the Service Call Types in the Agency Office Module, Required Scheduling tab. Check the "Exclude from Reminders/Alerting" check box and save the setup.
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To disable alerts for a specific service (Call Type), edit the Service Call Types in the Agency Office Module, Required Scheduling tab. Check the "Exclude from Reminders/Alerting" check box and save the setup.
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