When sending out automatic schedule texts, Companion has the ability to include many options.
Creating these settings are completed in the User Defined Module.
Instructions:
- In the User Defined Module, click on the Scheduling drop down and select Event Reminders
- Click on Add to open the Notice window
- Select the Event Category - this relates to the type of event you are applying the message to.
- In the Message box, type the message you want to appear in the recipient's text
- If you would like to use the options below, include them in the message box.
EXAMPLE: The set up below would result in the Caregiver receiving the following message five minutes prior to all of their schedules:
"You have a schedule with Annie S" <date and time of schedule>
Client Information
All the information below is based on the client/primary person's information.
Text | Description |
---|---|
<ID> | Person's ID |
<Value> | Full Name (Display Name) |
<Title> | Title |
<First> | First Name |
<Middle> | Middle Name |
<Last> | Last Name |
<Suffix> | Suffix (e.g. Jr., Sr.) |
<TitleInitial> | Only the First Character of the Title |
<FirstInitial> | Only the First Character of the First Name |
<MiddleInitial> | Only the First Character of the Middle Name |
<LastInitial> | Only the First Character of the last Name |
<SuffixInitial> | Only the First Character of the Suffix |
Text | Description |
---|---|
<Location> <Address> | Street address (location of the schedule/event) |
<City> | City |
<State> <Province> | State or province |
<Zip> <MailCode> | ZIP/Postal Code |
Text | Description |
---|---|
<EventID> | Event ID |
<Start> | Start time |
<End> | End time |
<Hours> | Length of the event in hours |
<CallType> <Service> | Call Type/Service (schedule) |
<CallTypeCode> <ServiceCode> | Call Type/Service Code |
<Category> | Event Category |
<Note> | Event information (tasks and appointments) |
<Status> | Event status |
Warning
Depending on the fields you use, your text message may become quite large and may be broken into two or more messages, thus incurring extra costs.