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IVR and SMS Texting Features

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IVR (Interactive Voice Response Telephony System)

IVR Concepts
IVR Setup
Accepting Pending Schedules via the IVR System

SMS Texting Features

SMS Texting Features Overview
Sending a Text Message to a Person
/wiki/spaces/HCV5/pages/8486923
/wiki/spaces/HCV5/pages/1278591
/wiki/spaces/HCV5/pages/4292611 Sending a Bulk Text to Multiple People
How Do I Send Caregivers Event Reminders?
Embedding Information into a Text Message
Caregiver SMS Texting Overview Video /wiki/spaces/HCV5/pages/9994267
/wiki/spaces/HCV5/pages/9994264
/wiki/spaces/HCV5/pages/10780689 Accepting Pending Schedules via Text Message
Configuring Interactive SMS Commands ('Hashtags')
Forward a Copy of an Incoming Text to an Office Staff Person's Cell

Related Information

Overview (4.47 Mins)
SMS Texting (3.26 Mins)
Voice Response System (3 Mins)

SMS Texting Training Guide

General

Content

Integrations

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