Sending a Text Message to Multiple People

In the Messaging Module, you can easily send a Text Message to multiple people at once. The method is very similar to send a message to a single person from this module.

To send a text message to several people at once, open the Messaging Module (located at the top left of the Main Module above the File Menu).

NOTE: The default Scenario will be for Active Office Conversations (unread messages that caregivers have sent in to the office number). To send a message to a particular group of people, or to all Caregivers or Office Staff, select one of the Scenarios under the People with Cell Phones sub-menu in the Scenarios menu at the top of the Find Area on the left hand side of the screen.

To enable the check box in the results area to select more than one person at once, click on the Multi-Select toggle beside the Scenarios menu:

This will allow you to check specific groups or individuals to receive the text message.

To send a message to the selected people, type your message text into the message box in the ribbon and click Send.

This will send a copy of the message to all selected people in the list, and a copy of the message will be shown in each person's chat history. If the message recipient(s) use the HomeTrak mobile app on their Android phone(s) or device(s), they will also be able to see their message history within the Android app.