Using the Android Mobile App

Owned by akapteyn (Unlicensed)
Last updated: Mar 25, 2016 by Chris vanderHeide

App Pre-Requisites

Some features of this app require Google Maps to also be installed.

How to Use this App

Connecting to the HomeTrak Cloud Server

To use this app, you must connect to your office's database on HomeTrak's cloud server. To connect, enter the access credentials provided to you by your office. (Access credentials are unique for each office and you must have the correct credentials to be able to access your office's database.)

The first time you open the app, you are prompted to enter the access credentials to activate the device. If you ever need to change the previously entered access credentials, tap on the top-right menu on the app’s main screen and tap Login Server.

Logging In to the App

Tap the Login button at the bottom of the main screen, or the Login User option in the menu at the top right. This displays a dialog to enter your username and password. (Your office will email you the username and password for login.) The password generated by your office is a temporary password valid for 4 hours. The first time you log in with the temporary password, you will be prompted to enter a new password.

App Features

Users logging in who have a Client or Caregiver profile will only have access to view their own profile and their calendar and schedules. All information is read-only.

Office Staff logging in will have full access to view and edit profile and schedule information for all people in the system.