Call-In Only for Back to Back Schedules

The Call In Only for Back to Back Schedules feature allows caregivers to only make start of calls for successive back to back schedules in a sequence, with the system automatically setting the end times on E-TimeCards based on the call in time for each successive schedule. This allows the caregiver to make fewer calls by eliminating the clock out for the previous schedule(s), and is more accurate than the Breakout Across Back to Back Schedules feature, as it actually records the actual start times of each successive schedule in the sequence.

This option is disabled by default and must be enabled in the Telephony Setup screen in the Agency Office Module.

Back-to-back schedules can be described as consecutive schedules for the same caregiver, with no gaps between the scheduled end time of one schedule and the scheduled start time of the next schedule. The sequence of back-to-back schedules can be for the same client or different clients with the same address and phone number (for example, for separate schedules for husband and wife clients in one home).

If this feature is enabled, the caregiver only needs to clock in for each schedule in the sequence, only clocking out at the end of the last schedule. Each successive clock in will end the previous E-TimeCard, applying the new clock in time as the clock out time for the previous schedule.