Common Concepts
- Relationships
- Relationships Module Glossary
- Add People or Organization
- Client Employer and Caregiver Participant Web Application Overview
- How to Import People or Organizations into Companion
- How to Export People or Organizations from Companion
- Referral Sources
- Documented Events
- Sources
- Case Notes
- Utilize the Email Section
- Cloud User Setup
Employer Topics
Billing Options Setup
- Home Care Pulse Integration (Customer satisfaction surveys)
Payer Topics
Caregiver Topics
- Qualifications (Disciplines) for a Caregiver
- Required Dates - Track Important Dates and Training for a Caregiver
- Preferred Districts
Participant Topics
Office Staff Topics
- Username and Password setup (non-cloud)Username and Password setup (cloud)
- Close a terminated Office Staff person
- How do I send event reminders?
Human Resources Topics
- Interview Questions
- Incidents (Documentation of sensitive events and disciplinary actions)SterlingBackcheck Integration (Employee background checks)