Common Concepts
Client Topics
Billing Options Setup
- Billables (Care Management items)
- Home Care Pulse Integration (Customer satisfaction surveys)
Payer Topics
Webinars and Training Guides
Caregiver Topics
- Qualifications (Disciplines) for a Caregiver
- Required Dates - Track Important Dates and Training for a Caregiver
- Preferred Districts
Office Staff Topics
Username and Password setup (non-cloud)
- Username and Password setup (cloud)
- Close a terminated Office Staff person
Human Resources Topics
- Interview Questions
- Incidents (Documentation of sensitive events and disciplinary actions)
- SterlingBackcheck Integration (Employee background checks)